Interview technique is largely a matter of good preparation and follow through before, during, and after the interview. If you have a good resume, a comprehensive list of your skills, a repertoire of confident statements about yourself, and researched the company and particular job, you are already well on the way to a successful interview and getting the job.

Dressing for the interview

There is one simple rule to remember when dressing for a job interview: dress up. Whether you are going for a blue-collar or white-collar job, first impressions last. Dressing well lets the interviewer know that you are serious about the job and that you are serious about yourself. It does not matter whether the company allows casual dress or has a uniform, it is still necessary to dress in formal office clothes (e.g., a suit and tie) for the initial interview.

For a corporate job, a suit and tie for men and trousers or a skirt suit for women would be appropriate. For a trade role, a less formal office environment, or casual work, a clean, crisp shirt or top with trousers with closed-toe shoes would be appropriate for men, and a shirt or top with trousers or a skirt for women.

Make sure you plan what you are wearing for the interview and check for stains, lost buttons, etc. If you do find any of these, get your garments fixed or dry cleaned. Make sure that that clothes are ironed, neat, and tidy. It is better to dress simply as it is innofensive.

Wear clothes that are comfortable so that you can concencrate on the interview rather than the waist band of your skirt or trousers digging into your flesh.

It is best to avoid visual distractions, such as heavy makeup, shear fabrics, or big, heavy jewellery. Both men and women should avoid wearing too much perfume or aftershave as it can be overpowering or others may be allergic. Avoid smoking just before your interview -- it's a smell that may offend others.

Always get a second opinion on your outfit from family or friends as they will always be honest.

Before the interview

• Check the expected length of the interview.
• Know where and when the interview will take place. Ensure you know how to get there and how long it will take.
• Clarify the names and positions of those interviewing you.
• Ask about the number of candidates who have been short listed.
• Check whether anything else is expected or required, e.g., assessment tests.
• Clarify the selection criteria if possible.
• Prepare answers to some of the questions that you expect to be asked.
• Prepare an interview folio including your resume. Include supporting documents (include originals and copies you can give to your interviewer), samples of your work (assignments, reports, etc.), references, certificates, awards, etc.
• Prepare some questions that you might like to ask your interviewer.
• Ensure that you have appropriate clothing (see our article on Dressing for an interview).
• Arrange any assistance you may require, e.g., transport, wheelchair access, etc.

During the interview

• Arrive 10 minutes or so before the interview time and try to relax.
• Expect handshakes, and make sure yours is firm.
• Repeat interviewers' names at introductions.
• Smile, be pleasant, and try to appear relaxed.
• Decline tea or coffie if offered, but accept water, which you may appreciate later.
• Minimise clutter during the interview and try not to fidget.
• Maintain eye contact. With a panel, give each member eye contact from time to time.
• Listen carefully to information that is supplied. Ask for clarification if needed.
• Let the interviewer guide the questioning. Don't dominate or talk too much.
• Market your knowledge and skills. Much of the interview will involve you 'selling' your skills while trying to match their needs.
• Give clear and concise answers with a definite close to each answer.
• Answer questions by moving from a general response to specific expamples.
• Listen carefully to questions and try not to get caught up with minutia.
• Ask your own questions as you become comfortable. You may want to clarify issues as they come up.
• Don't be afraid of silence. It's OK to take time to think about your responses.
• It's OK to not know the answer to a queston. Don't try to bluff your way through, as you may become seriously unstuck.
• Never make negative comments about yourself, your degree, your university, a lecturer, a former employer, etc. You never know who your interviewer knows and what their experiences have been.
• Ask your prepared questions -- have them written if necessary -- questions ought not to be esoteric or clever, but rather straight forward.
• Try to convey interest and enthusiasm as the interview winds up.
• Make sure you understand the next step in the selection process.
• As the interview winds up, thank the interviewers for their time and make a final expression of interest.

After the interview

• Note the questions asked and the answers you gave for future reference.
• Reflect on your answers and perceived success.
• If you haven't heard from your interviewer after the specified time, you could call and ask about the status of your application.
• If you have been successful, ask for confirmation in writing, including start date, salary, conditions, and respond in writing with enthusiasm.
• If you were not sucecssful, ask for feedback (don't expect this, though) and write to express thanks for the interview.